Shipping Policy

At Velenski London, we pride ourselves on crafting luxury timepieces that embody unparalleled craftsmanship, precision, and sophistication. Each watch is made to order, ensuring that every piece meets the highest standards of quality before it reaches you.

Due to the bespoke nature of our products, the creation and thorough inspection process requires time and attention to detail. As a result, while the average delivery time is approximately 10 Days, please note that in some cases, it may take up to 3 weeks for your order to arrive (depending on where you are based in the world). This allows us to complete the intricate process of handcrafting, testing, and carefully packaging your Velenski watch to the standard of excellence you expect.

Here's an overview of the process that may contribute to the timeframe:

Made-to-Order Crafting: Each Velenski watch is crafted to your exact specifications, from selecting high quality materials to assembling the intricate components. This ensures that your timepiece is a perfect fit for you.

Precision Testing: Once assembled, your watch undergoes a meticulous testing phase to confirm its accuracy and durability. This critical step guarantees that your timepiece performs flawlessly.

Shipping and Handling: Once your order has passed through the crafting and inspection stages, we package it with the utmost care and ship it via our trusted courier services. Please allow time for transit, especially during busy periods.

We understand that waiting for a luxury item can be an exciting experience, and we appreciate your patience as we prepare your Velenski watch with the attention it deserves. Should you have any questions or require updates, our customer service team is here to assist you at every step.

Thank you for choosing Velenski London, where time is not just measured – it’s crafted.