Getting in touch is effortless. Use our Live Chat on the website for instant support, or email us anytime atinfo@velenski-ldn.com—we’re here to help you make your mark.

Yes, Velenski timepieces are crafted with the utmost attention to detail and precision, ensuring durability and long-lasting quality.

We recommend having your Velenski watch fitted by a professional jeweler to ensure the perfect fit and avoid any risk of damaging the timepiece. Please note that we may not be able to accept returns if the watch has not been adjusted by a professional.

Orders typically arrive within 5 business days after processing your order. For full details, please see our shipping policy.

Enjoy peace of mind with our12-month warranty.If your product has any manufacturing defects during this period, we’ll replace it free of charge—no hassle, no stress. Your satisfaction is always our priority.

Shop with confidence with our14-day return policy.If your item isn’t quite right, simply return it in its original condition within 14 days of delivery. We make it easy for you to love every purchase.